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LT-Surveys
LT – Surveys is a web-based comprehensive platform for businesses especially Medical Practices to get feedback from new and existing patients/customers & get empowered with actionable visual insights to base decisions on objective information from the end-users. LT- Surveys gives you the ability to develop custom patient surveys according to your unique needs and patients can participate in surveys by utilizing a tablet or kiosk in your office, or using their own device at their own time.
Custom Survey Creation
- User can create new surveys or reuse already created surveys
- Custom questions and options can be defined as per requirement
Real Time Template Toggle
- Multiple surveys views are available for user to select in real time based on intended users
- Single question per view or single page survey options
- Multiple views to display and change the layout as per requirement and intended users.
Existing Survey Reusability
- Reduce time & effort by reusing existing surveys
- Edit/Update existing surveys as per requirement
Pre-populated Appointments
- Pre-populated list of scheduled patients for current date getting updated on the basis of surveys conducted
Auto Scheduled Survey Invites
- Bulk invite survey participants by auto emails
- Automatically schedule surveys via time and action-based triggers
Criteria Based Feedback Tracking
- Customer Satisfaction Survey Analytics
- Track patient survey answers by location or provider
Visual Representation of Feedback
- Charts and graphs to show daily, weekly, and monthly customer feedback trends
Sentimental Analysis Report
- Sentimental Analysis report generation to have a holistic view of customer experience and gauge customer satisfaction
Periodic Management Reports
- Auto-emails of daily feedback reports at day end to defined management personnel
